本局的刑偵工作為24小時制，報案及緊急行動中心的刑事偵查員會通宵值勤，若有需要，市民可隨時按門鈴報案或要求援助。

總部－報案及緊急行動中心

總機：2855 7777
傳真：2835 6100
電郵：piquete.sede@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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大廈罪案預防組於2010年1月成立，目的是為及時瞭解住宅大廈內發生的罪案動態，搜集犯罪訊息，協助領導層制定預防及打擊犯罪的策略，同時，推廣社區警務工作，加強與大廈管理員及市民直接溝通，共同維護居住環境的安全。　　

該組由局長負責統籌，為社區警務及公共關係處轄下的常設部門。該組人員日常進行大廈防罪宣傳工作，並聯同各刑偵部門人員定期到各區住宅及商業大廈進行巡查，瞭解和搜集犯罪資訊，及時作出跟進。　

市民如發現區內及大廈內的治安情況有任何異常狀況，請即向大廈罪案預防組作出舉報。

大廈罪案預防組

電話：6299 0880　6299 0881
傳真：8800 5518
電郵：gpcah@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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        司法警察局的接待及投訴中心是直接向局長、副局長負責的部門。當市民向本局反映意見及作出投訴的時候，所反映的情況及投訴的資料均直接交由本局領導層審閱，這樣一方面保證反映的情況或投訴的內容絕對保密，另一方面亦能及時對違規人員進行調查和處理。

接待及投訴中心

電話：8800 1999
傳真：8800 1555
電郵：nar@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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警民關係研究組是本局社區警務及公共關係處轄下的工作小組，並直接向局長負責。警民關係研究組設立的目的，是為了促進警民互動，推動全民執法，提高執法效率。它的職責是︰從多個途徑收集各類與警民關係相關的訊息，評估警民關係中出現的問題，提供有關司警執法方面的簡單法律諮詢和法律宣傳，及時向本局領導反映情況、提出改善警民關係的建議，以便局長作出相關的決策，實現警民良性互動，務求在法律允許的前提下，充分利用社會力量，協助本局的執法工作，以達至全民守法和全民執法的目的。

警民關係研究組

電話：8800 1111
傳真：8800 1991
電郵：gerpp@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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關注少年組成立於2000年2月，其職責為：研究本澳青少年犯罪的特徵、趨勢並制定相應的對策，通過與學校、青年社團的溝通合作，幫助青少年樹立守法意識及正確的人生觀，引導他們分清善惡、遠離犯罪。

關注少年組　

電話：8800 5500 （非辦公時間設有電話錄音）
傳真：2835 6895
電郵：nam@pj.gov.mo
地址：政府（青茂）辦公大樓5樓

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本局行政輔助中心隸屬於人事及行政處，負責跟進一般行政事務及有關文件的收發，亦會接受市民申請《檢舉記錄之證明》。

如報案人或利害關係人有需要，於辦公時間可向本局行政輔助中心申請，或因報案人爲非本地居民及急於離澳，亦可向報案中心提出申請，由本局領導層簽發相關的《檢舉記錄之證明》。

申請《檢舉記錄之證明》所需文件、相關手續及費用，可查閱本局之服務承諾。

行政輔助中心

電話：8800 6333　8800 1367
傳真：2831 2780
地址：澳門友誼大馬路823號司法警察局大樓

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The Judiciary Police's Case Reporting and Emergency Operation Centre operates on a 24-hour system. The Case Reporting and Emergency Operation Centre's investigators will be on duty throughout the night. If required, the general public can press the door bell to make a police report or request for assistance at any time.

Headquarters

Tel：2855 7777
Fax：2835 6100
Email：piquete.sede@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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Established in January 2010 by the Judiciary Police, the Crime Prevention Team for Residential Buildings aims to promptly identify crime trends of residential buildings, as well as to collect intelligence for the management to devise effective strategies for the prevention and tackling of crime. This unit is also charged with the duty to promote community policing through stronger communication between security personnel and residents to uphold the safety of neighbourhoods.

The Team evolved from a part-time to a full-time crime prevention unit and is now a standing unit of the Community Policing and Public Relations Division. Commanded by Director Mr. Sit Chong Meng, it is made up of 18 investigators from various investigative units, with four of them overseeing the Team’s daily operation on a full-time basis. Operations include regular patrols of residential and commercial buildings which allow the Team to gather information related to the security of local neighbourhoods for policing purpose.

Should you have any concerns regarding the security of your neighbourhood or building, please contact the Crime Prevention Team for Residential Buildings.

Crime Prevention Team for Residential Buildings

Tel：6299 0880　6299 0881
Fax：8800 5518
Email：gpcah@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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Ranking as a department within the framework of the Judiciary Police, the Reception and Complaints Centre is under direct supervision of the Directorate. All suggestions and complaints made by the public are submitted directly to the Director. This body holds the sole authority to make assessments of such suggestions and complaints. This practice was adopted to keep in absolute confidentiality the information and complaints that the directors handle, and allows it to take swift measures to discipline our staff members who are in breach of the laws.

Reception and Complaints Centre

Tel：8800 1999
Fax：8800 1555
Email：nar@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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The Police-Community Relations Research Group is a unit under the Community Policing and Public Relations Division, and directly held accountable to the director. Committed to facilitate police-community interactions, this research unit aims to boost the rule of law among the public and improve enforcement efficiency. The group seeks to pool extensive information on community policing and give problem assessment. In return, it provides basic legal consultation and promotes legal awareness in the public. On top of these, the group also furnishes the directorate decision references with timely reports and recommendations aimed at meliorating community-police relations. Endeavored to induce positive interactions, this research group, in line with law, strives to bring the best out in community engagement for better delivery of police services, and to solidify the belief of social order and community governance.

The Police-Community Relations Research Group

Tel：8800 1111
Fax：8800 1991
Email：gerpp@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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Established in February 2000, the Youth Concern Group’s duties are : to study the characteristics of juvenile delinquency in Macao, and work out adequate responses; to communicate and work together with the youth community through their schools and associations, and coach them to be law abiding citizens and to show them the right concept of life; and to ensure that they distance themselves from criminal activities. The differences between the good and the evil are also taught.

The Youth Concern Group

Tel：8800 5500 (telephone recording service is available outside office hours)
Fax：2835 6895
Email：nam@pj.gov.mo
Address：Government (Qingmao) Office Building, 5th floor

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The Administrative Centre is subordinate to the Human resourses and Administration Division. It is responsible for the handling of administrative documents, including the application of Case Reporting Certificate.

Complainants and parties of interest who need to apply for a Case Reporting Certificate may apply to the Administrative Centre of the Judiciary Police during office hour. If the complainant is not a Macao resident and is leaving Macao soon, he/she may also apply to the Case Reporting and Emergency Operation Centre, for a Case Reporting Certificate signed by the Judiciary Police directorate.

For more information on the application procedures and the documents required, please check our Performance Pledge.

Administrative Centre

Tel：8800 6333　8800 1367
Fax：2831 2780
Address：Judiciary Police Building, No. 823, Avenida da Amizade, Macau

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